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Code 31 Error in Device Manager

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

A Code 31 error can be related to any hardware device, but most Code 31 errors appear on optical drives like CD and DVD drives. A Code 31 error is caused by a number of reasons that stops Windows from loading the driver for a specific hardware device. (The exception is if you see the Code 31 error on the Microsoft ISATAP adapter in Windows Vista. Microsoft claims that there is not an issue here. Just ignore the error.)

Try these solutions to fix a Code 31 error:

  • Restart your computer (Sometimes this will solve the problem and you’re done.)
  • If you just installed a device or updated drivers, they might be the cause of the problem. Undo the change, or roll back the drivers. (You can also try to use the System Restore to undo changes)
  • Try to update the device drivers, either automatically or by downloading them from the manufacturer’s website.
  • Make sure that your device is compatible with whatever version of Windows you are running. Any of Microsoft’s operating systems can experience a Code 31 Device Manager error.
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