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Posts Tagged ‘Sound Card’

Download: Realtek High Definition Audio Codec – Driver update: 2.58

March 24th, 2011 No comments

The Realtek HD audio driver package includes: driver setup program, WDM driver, Realtek Soundman, Realtek SoundEffect Manager, Realtek HD Audio Drivers is essential if you use the integrated HD audio.

Realtek HD Audio Drivers is the official driver package for integrated HD audio codecs.

Do you have a 64-bit system? Do not worry: Realtek HD AudioDrivers include files for both 32-bit platforms for 64. Once installed, the driver requires a restart to function properly.

The latest version is 2.58Vista (32 bit).

Realtek High Definition Audio codecs are compatible with Microsoft UAA (Universal Audio Architecture). The best series offers 10 channels of DAC that simultaneously supports 7.1 sound playbacks, and there are 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo output. It includes flexible mixing functions of gain, mute, and fine control to provide a complete integrated audio solution for PC entertainment.

It features:

- Meets Microsoft WLP 3.10 and future WLP audio requirements
- Wave RT based audio function driver for Windows Vista
- Direct Sound 3D compatible
- Multi-band equalizer and various software tools are provided
- Microphone Acoustic Echo Cancellation (AEC), Noise Suppression (NS) and Beam Forming (BF) for voice

This software requires that you have installed the 32 bit Windows Vista or Windows 7.

We recommend that you download our scanner so you will be able to verify that the file is the correct update for your system.

Updates for your Realtek High Definition Audio Codec Driver are available here.

Driver Update: Realtek High Definition Audio Codec (Windows Vista/Windows 7 64-bit) – Update: 2.58

March 24th, 2011 No comments

The Realtek HD audio driver package includes: driver setup program, drivers for Windows Vista / 7 64-bit.

Realtek High Definition Audio Codec (Windows Vista / Windows 7 64-bit).

Realtek updated for the first time in 2011, the Realtek sound drivers have been updated to version 2.58. New version of Realtek drivers for integrated motherboard chips, chips for ALC880 Series. The RealtekHigh Definition Audio Driver 2.58 was presented for these Windows operating systems: Vista and Windows 7.

Series Codecs Channel High Definition Audio with UAA (Universal Audio Architecture), Characterized with five DACS stereo of 24-bit and three ADC stereo of 20- Bit are designed for high performances of mutimedia PC systems. This series converter includes patented technology to achieve over the 100dB signal-to-noise in a radio play at a high quality.

The latest version is 2.58Vista (64 bit). It was released on March 24, 2011

How to Install:

First Step: Insert the “Realtek HD Audio Drivers” CD into the CD-ROM drive and run the setup.exe program to start the installation.

Second Step: Click on “Next” to continue the procedure, and then press “Yes” to continue the installation.

Third Step: This is the last step, select to restart the system and press Finish and the installation will be complete.

Click here for a utility that will help you locate and install the correct driver for your system, and it will automatically update any other outdated system drivers you may have.

You can download drivers for Vista and Windows 7 here: http://www.realtek.com.tw/

Help: The Sound on my Computer is not Working

April 21st, 2010 4 comments

The Sound on my computer is not working. What should I do?

OR

I can’t hear any sounds from the speakers or play any music on my computer. What is the problem?

There can be more than one reason, why the computer can’t play any sounds. These are discussed below.

If you have a desktop computer, it may or may not have a separate sound card. But in case of laptops, the sound card is integrated into the motherboard and cannot be removed, so some of the solutions may not apply to laptops.  Also, laptops come with built-in speakers, so the external speakers and cabling problems may not apply here, unless you use external speakers or headphones.

So, where do you start, when you can’t hear any sounds from your computer? Try the steps given below, one by one.

1. Reboot the computer

Before we start with the solutions, did you try the simplest solution first? Rebooting or restarting the computer is the simplest solution and should be tried first. If you didn’t already reboot, try it now. The sounds may just work after a reboot.

2. Enable the System Sounds

Can you hear the Windows startup sounds from the computer? If you can hear the Windows startup and shutdown sounds, the sound card is working fine. If you can’t hear any startup sounds, enable the System Sounds from the Control Panel, if they are disabled.

Enable_System_Sounds
Enable System Sounds. (Click for a larger image)

If you aren’t able to enable the system sounds and they are grayed out, you may need to reinstall the sound driver.

3. Is the problem only with an audio CD?

Are you trying to play an audio CD, and not getting any sound? If you can hear the System Sounds, but can’t hear anything from the audio CD, even though your audio player software shows that it’s playing the disc, the problem is most likely with the digital cable (see image 1 below) that goes from the CD/DVD drive to the sound card (image 2 below) (or to the motherboard).

One side of this cable goes into the back of the CD/DVD drive and the other goes into the sound card or on to the motherboard (in case of motherboards with built-in sound).

CD_DVD_Digital_Audio_Cable   CD_DVD_Connectors
Digital Audio Cable                IDE CD/DVD Connectors
 

4. Are the speakers properly connected?

Are the speakers connected to the proper sound port / jack, at the back of the computer? Are they powered ON? External speakers generally have a separate power adapter, which plugs into the wall socket or any other power source. Is the speaker volume control, set to a comfortable level? If not, turn it to the middle position.

If in doubt, test your speakers by connecting them to another sound device like CD/DVD player or a radio/tape player, or any sound source. If you can hear sounds from the speakers, they are fine.

Check that the speaker pin is connected to the green jack at the back of the computer.

Sound_Card_Jacks
Sound Card Jacks

Also, check that the sound (check speaker icon in the system tray) isn’t muted. Such a simple thing, which can happen accidentally, can confuse some people when they can’t hear sounds from their computers. This can get overlooked because the speaker icon may be lost between many other icons.  Click it and un-mute the sound, if it’s muted.

Note: If you can’t see the speaker icon in the system tray, you may need to enable it from the Control Panel. From the Control Panel, double-click "Sound and Audio Devices" and check the box that says "Place volume icon in the taskbar" and click OK.

Taskbar_Volume_Icon_Enable
Add volume Icon to Taskbar

5. Test with a pair of headphones

Try plugging in a pair of headphones in place of the speakers, to check whether you can hear anything. Play a song or music CD or any sound file, which you may have on the computer. If you don’t have one handy, you can run a command to test your sound:

Click the Start button, and then click Run (or Search, in Windows 7 / Vista). Type the following command and then press the Enter key:

dxdiag

DirectX_Diagnostic_Tool
DirectX Diagnostic Tool

If you can’t see the name of the sound driver, or aren’t able to hear the sound by using the ‘Test DirectSound’ button, or you get an error, the problem may be with the sound driver. Reinstall the sound driver.

6. Try doing a System Restore

If the sound worked sometime ago and now it isn’t working for some reason, the simplest solution for re-installing the sound driver is to do a System Restore. Restore the system to a date that you know, when your sound worked. Check out the following links for a YouTube video and short tutorials on System Restore.

Note: Current documents, files and e-mails are not affected by System Restore. If you get an error like “Restoration Incomplete. Your computer cannot be restored", undo the last action by selecting “Undo my last restoration”. If you restored the system recently, the “Undo my last restoration” option is displayed in the System Restore list. You can use it to undo your most recent restore. This option is available only after you do a restore.

Here’s a YouTube video on how to restore a system with System Restore.

For more information about System Restore, visit the following link:

Sytem Restore FAQ

For Windows 7 or Vista:

http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

http://www.vistax64.com/tutorials/76905-system-restore-how.html

7. Manually, diagnose the sound driver

If System Restore didn’t help or you get a message that System Restore couldn’t be completed, try the following:

Start the Device Manager (Start -> Run -> devmgmt.msc and hit the Enter key).  In Device Manager, Click the + sign next to "Sound, video and game controllers". See that the sound driver that you noted from dxdiag above, is listed.

Double-click this sound driver. Device Manager should give a status message that the driver is working fine. If the driver isn’t there or if it shows a yellow exclamation mark, shows under other devices, or gives any other kind of status message, or there’s no sound driver at all, reinstall the driver. In any case, it doesn’t harm to reinstall the sound driver.

From this sound driver properties page, you may also click the Troubleshoot button, to open the Sound Troubleshooter in the Windows Help and Support Center.

Sound_Troubleshooter_in_Windows_Help
Sound Troubleshooter in the Windows Help and Support Center

You can also visit the following link about tips for fixing common sound problems:

http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-sound-problems

8. Enable/disable the built-in sound support in the BIOS

If your motherboard has built-in sound support, make sure that it’s enabled in the System BIOS/CMOS. However, if you have a separate sound card, and your motherboard’s built-in sound is also enabled in the BIOS/CMOS, there can be a conflict between the two sound cards. In this case, disable the built-in sound support from the BIOS/CMOS, if it’s not already disabled.

 Enable_Onboard_Sound
Enable/disable the built-in sound support in BIOS

Here’s a video on how to enter the System BIOS/CMOS:

http://www.youtube.com/watch?v=VLaoajhiN_k

And here’s another one:

http://www.youtube.com/watch?v=Tc1t3c5Yke8

Here’s a three-part video about everything you would want to know about the System BIOS/CMOS settings:

http://www.youtube.com/watch?v=qKaKj6uRLSM

http://www.youtube.com/watch?v=VLaoajhiN_k

http://www.youtube.com/watch?v=exU85jk9UyM

9. Reinstall Windows

If your motherboard’s built-in sound isn’t working, even after re-installing the sound driver, doing a System Restore, you can try reinstalling Windows.

Here are some YouTube videos about how to re-install Windows:

For installing/reinstalling Windows XP:

http://www.youtube.com/watch?v=P_932T4FAAY

http://www.youtube.com/watch?v=7usco-1nXGg

http://www.youtube.com/watch?v=XSJTgvet9QY

http://www.youtube.com/watch?v=n0cop_am1WM

http://www.youtube.com/watch?v=Wf2Ffm33DhA

For installing/reinstalling Windows Vista:

http://www.youtube.com/watch?v=VeBjxHm19pk

http://www.youtube.com/watch?v=puY4vRhAKYo

If you have to re-install Windows, you may want to backup any critical data files on to CD/DVD discs or USB flash drives/portable hard drives, before starting the installation. Click here to search for prices on flash drives and here for portable (external) hard drives.

10. Add a separate sound card

If your motherboard’s built-in sound isn’t working, even after re-installing the sound driver, doing a System Restore and re-installing Windows, you need to add a separate sound card. The easy option for non-technical people is to get a USB sound card. Such a card is also helpful, if your motherboard has no free expansion slots for an add-on sound card.

What are USB Sound Cards? USB sound "cards" are actually external boxes that plug into the computer via USB. The sound is produced in the software which runs on the  computer. These boxes only provide for connectivity from the pc via the USB bus to an external device like a microphone or line in/out connector. It’s more appropriate to call them as audio interfaces.

USB_Sound_Card
USB Sound Card / Audio Interface

Click here to search for prices on Sound Cards.

11. Update the sound driver

Here’s an easy way to download and install/update your sound card driver.

12. Inspect the sound card

If updating the drivers didn’t help and if you have a separate sound card (not a built-in one on the motherboard), it’s possible that the drivers are correctly installed, but the sound card was displaced a little bit from its slot. This may be because there’s no screw holding it, or the card’s face plate misaligned with the computer case, which caused a loose contact between the card and the slot.

If you suspect this, you should power the computer off, unplug the power cord from the wall outlet, open up the computer and pull out the card. Then, re-insert it firmly into the slot or insert it into another slot, if you have another one free. Make sure to tighten the screw, which fixes the card to the case, and put one there, if it’s missing. Here’s a YouTube video about installing a sound card.

13. Test the sound card with a Linux Live CD distro

If none of the above methods worked, power off, unplug and open up the computer. Then, pull out your sound card and test it in another computer.

You can also download and boot from an Ubuntu Linux disc (about 700 MB), or the very light DamnSmallLinux (50 MB only), just to test the card, in case you can’t test your card in another computer.

You’d need to burn the ISO file with the “burn image to disc” option, in your CD writing software. To know more, how to burn ISO files, visit this post.

14. Downgrade to Vista or XP, if using Windows 7

If you tested your sound card and it worked with another system, and you have Windows 7 on your computer, it’s most likely that Windows 7 doesn’t support your sound card yet. Here, you have two options – downgrade to Windows Vista or XP, or get a sound card which is supported by Windows 7.

Here’s a list of Windows 7 supported sound cards from Microsoft.

This page lists Windows 7 compatible hardware and software.

Check the compatibility status of your software and devices, here.

If the card didn’t work even with another system, try

another sound card.

15. Test by using a different USB port

If the card is a USB sound card, try connecting it to a different USB port, especially the ones at the back of the computer, if you tried only the front USB ports. If you can’t get the card to work, try it on another computer. If it works on the other computer, the problem may be with the USB ports on your computer.

Test your USB ports by connecting other USB devices. You may also try removing the USB drivers from the Device manager and let Windows re-install them upon reboot. If  your computer doesn’t recognize any USB device, try the solutions in Troubleshooting USB connections”.

16. More information

For more information, visit the following links:

http://answers.microsoft.com/hi-in/default(en-us).aspx

http://social.answers.microsoft.com/Forums/en-US/xpmusic/threads?filter=answered

Here’s a video about troubleshooting sound issues. If you can’t hear any sound on your computer, you should watch it on some other computer where sound works, so you can hear the guy.

Troubleshooting RealTek AC97 Drivers

March 14th, 2010 4 comments

RealTek AC97 Troubleshooting

Audio drivers for your computer can come in many different types depending on the computer  and operating system you are using. One typical audio driver that is often found on many PC  systems is the Realtek AC 97 Audio driver. When there are problems with sound from your PC, you will need to troubleshoot your sound card  to find the cause. This can involve many steps so to help with the process of troubleshooting RealTek on your system we have compiled the following steps:

  1. Check the BIOS settingsThe first thing you need to consider when encountering problems with RealTek AC97 is the settings on the BIOS, especially if the computer is newly-bought. The audio controller for your computer may be disabled. You may also encounter this issue when you have recently reset your BIOS settings to defaults, or when you just upgraded or “flashed” your BIOS.To go to the system BIOS, you need to restart your computer. Then, while the computer is performing some memory tests, press the F2 (or delete) key repeatedly until you see the BIOS screen of your computer. The following image shows how the BIOS screen looks like:

    RealTek Bios Settings

    BIOS utilities may differ in interface and parameters, depending on the manufacturer. The above figure displays an AwardBIOS setup utility. If you there is anything unclear with your BIOS setup, consult your manufacturer’s documentation.

  2. Clean the Prefetch and Temp Folders (Windows only)Some temporary files that your operating system has created may prevent your AC97 driver from functioning correctly. In order to remove those files, you may need to log in to your system in safe mode. To enter safe mode, restart the computer, and while the system is performing memory tests, press F8 repeatedly until you see the Windows Boot Menu. Select either Safe Mode or Safe Mode with Networking in the menu. Note that if you see Windows XP loading without displaying the boot menu first, then your computer will enter in normal mode and not in safe mode. You will need to repeat the procedure all over again, until you have successfully entered the Windows Boot menu and selected safe mode as the boot option.You may need to restart the computer after cleaning the prefetch and temp folders.

    Realtek Safe Mode

  3. Reinstall the Device Driver The reinstallation of a device driver generally involves two steps:
      • Uninstallation of the driver
      • Fresh installation of the driver

    To completely reinstall a driver, the uninstallation of the current driver is necessary. This is to ensure that all driver files will be replaced.

    To uninstall the RealTek AC driver, go to the device manager by clicking on Start and giving a right-click on the My Computer or Computer icon. Then, click on Manage. The Computer Management window would appear. Click on Device Manager and the window would display all the devices installed on your computer. Click on the plus (+) sign before Sound, video and game controllers. Right-click on the AC97 audio controller. Then, click Uninstall.

    RealTek device Manager

    There is another way of going to the device manager. Click on Start->Run. Then, type devmgmt.msc. Press enter and these steps will lead you to the same device manager.

    For a Realtek install, you may use the driver installation CD, download the latest RealTek ac97 driver from the manufacturer, or run a system scan to automatically update the RealTek AC97 Drivers. When installing the driver from the CD, simply insert the CD into your optical drive. You will then given the necessary instructions in installing your device driver.

    Alternatively, a RealTek 97 driver download is available at the Realtek website, or at third-party Realtek download sites. You should be able to find there the correct driver for your operating system, especially a Realtek driver for Windows XP. If the downloaded file is in compressed (ZIP format), you will need to extract the ac97 drivers first. Then, simply run the setup application and follow the installation instructions.

    If the controller is missing in device manager, it means that the driver is not currently installed on your computer. Skip the uninstallation phase and proceed with the installation of the driver. If the controller is followed by a yellow question mark (?) or exclamation point (!), there is a problem with the device driver currently installed on the system, and the instructions in this troubleshooting step must be strictly followed.

    Before uninstalling the Realtek driver AC97, make sure you already have a copy of the driver installation files so you wouldn’t end up with a driverless device. Uninstalling the driver for a device would render that device completely unusable by your computer.

    You will need to restart your computer for the changes to take effect. Restart right after uninstalling the driver, and after reinstalling it.

    Reinstalling a device driver is a lengthy process. If you don’t want to get involved with this procedure for some reason, you may run this automated driver scanner to install the correct driver for your sound card with less effort on your part. This is particularly useful when the driver CD is missing, or you encounter issues with a Realtek download.

  4. Reinstall the Chipset DriversIn some computer systems, chipset drivers also play a part in the performance of your audio device. If you still encounter a problem with the device after installing the driver, you may need to reinstall your computer’s chipset drivers.To reinstall the chipset drivers, simply follow the instructions as mentioned in the previous troubleshooting step (Reinstall the Device Driver). The only difference is that you need to find where the chipset drivers are located in your device manager. They are usually found under Display Adapters.
  5. Download the Latest Updates for Your Operating SystemIf the device is still not working after performing the steps mentioned above, you may need to perform an update on your operating system. Your operating system will usually notify you if there are critical or important updates that would need to be downloaded and installed on your computer. For windows users, you may update your OS by clicking on Start->Control Panel and then selecting Windows Update.
  6. Test another sound cardIf you have reached to this point in troubleshooting and the device is still not working, you may need to test the functionality of your sound card. Remove your sound card and replace it with a similar device that is known to be in good condition. If the newly-installed sound card solves the issue, the other sound card is faulty and may need to be replaced. Otherwise, proceed to the next troubleshooting step.

    If you are using a sound controller integrated into your motherboard, or if there is no alternative sound card available, ignore this troubleshooting step and proceed to the next one.

    Each type of computer has its own architecture. For instructions in removing and installing the sound card for your computer, consult your manufacturer’s or distributor’s documentation.

  7. Reinstall the Entire Operating SystemReinstalling the operating system may not sound good. But if the previous troubleshooting steps did not resolve the issue with the AC97, this procedure may be necessary.

    If this is the first time that you are going to reinstall the operating system, you may need to ask for professional help. Contact one of your computer or operating system manufacturer’s technical support staff for assistance.

    Make sure you backup your important files first before performing this step, since this procedure will wipe out everything in your hard drive.

  8. Flash the BIOSEvery device on your computer has its own driver. But how about the motherboard? The fact is, the BIOS is somewhat the “driver” for your entire motherboard.  It synchronizes almost every hardware installed on your computer system. Flashing the BIOS is similar to updating your operating system e.g. Windows update, etc., except the fact that with this procedure, you are dealing with your BIOS and not with your OS.Before flashing your computer’s BIOS, you will need to determine where your computer system came from. If your computer system is custom-built, visit the manufacturer of your system’s motherboard for the BIOS updater application. If your system is pre-built by computer manufacturers such as Dell, Asus, or HP, visit their website and see if there is an update available.

    Make sure you have performed the previous troubleshooting steps before going on with this procedure. You may skip reinstalling the operating system and do this right away, especially if you do not have the time or the resources needed to install a fresh copy of your OS into your computer. However, this is not advisable. If your BIOS experienced an error during flashing, the process can ruin your motherboard. This is the reason why flashing the BIOS is one of the most feared steps in computer troubleshooting. Should you feel uncomfortable in performing this procedure, you may need to request assistance from professionals.

  9. Replace motherboardProvided that all of the above-mentioned troubleshooting steps have been performed, and the problem still persists, this may mean that your motherboard is unable to handle your AC97 device correctly, and may need to be replaced.

Download: Realtek AC’97 – Driver Update. A4.06

October 2nd, 2008 No comments

What’s new in this version: It makes changes to special custom settings. And it has updated Realtek 3D. It was released on October 02, 2008; the supported operated system is Windows 98/Me/2000/XP

There are numerous computers with integrated sound cards. In most cases it is the Realtek AC’97 chip set in one of its many versions.

Realtek AC’97 Audio Driver is the official driver for Realtek AC’97system. Keeping up to date ensures maximum performance for playback of sound.

The Realtek AC’97 includes: AvRack for Win95/NT4, RtlRack for Win98/Me/2000/XP, Driver Application Setup Program, Realtek Sound Effect Manager, and you will need DirectX 8 to enable the advanced features.

How to Install:

The installer for the Realtek AC’97 Audio Driver has an easy step by step assistant. When you restart your computer, you will also see a new icon in the notification area, indicating that you have sound.

We recommend download our scanner so you will be able to verify that the file is the correct update for your system.

Updates for your Realtek AC’97 Driver are available here.