Posts Tagged ‘no sound’

Finding the Right Audio Drivers for Windows XP

April 14th, 2011 No comments

Clear and crisp audio is something that we have come to expect and take for granted from all of our devices, be they cellphones, music players, and most especially, our desktop and laptop computers. The loss of any audio fidelity or function on your PC is something you’d probably consider unacceptable, as it completely disables your computer as a tool for entertainment or voice communication.

Sound cards and devices are some of the most reliable components on any PC. they rarely break down due to hardware failure because of two key facts: they have no moving parts that break, and they don’t generate enough heat to potentially damage itself. This means that whenever a sound card does fail, software is most likely to blame.

This problem could be exacerbated by your choice of operating system. If you’re still running Windows XP on your PC or laptop, then its age might be contributing to your audio device’s failure. All hardware devices need the corresponding software to function properly with computers. This software, called drivers are usually prepackaged by the manufacturer with the device. If a device comes without a driver, then it is probably because they are already presumed to be preloaded into the operating system. With Windows XP being so old, it simply can’t keep up with the march of progress, and as a result, might not be able to support all devices. However, this doesn’t mean that you should swap your device for something else or even change operating systems.

First of all, you need to check if your device is supported by Windows XP in the first place. Microsoft keeps a very lengthy catalog of compatible devices here. Keep in mind that if your device has just been released, it might not yet be on the list. Also, if the manufacturer of your device is fairly unknown, it might never appear on this list at all, even if it is supported by Windows XP.

Once you’ve established that your device is compatible, you can  try updating Windows XP. Microsoft still releases periodic updates for it, and while these usually address security and functionality concerns, they also update the devices that the OS can support. You can download all the updates for your OS at Microsoft’s official support site. These updates can vary in size from a few megabytes to over a gigabyte in size. They will be installed when you next restart your PC.

If this fails, the next step is to go and get the driver yourself. This will involve you knowing your audio device’s manufacturer and model number, and then going to their website, finding their Windows XP drivers, downloading it, and then installing the software. You will most likely need to restart your machine before the driver and your device can work properly. If you don’t have the time or inclination for such a process, then you can simply download our Driver Scan Tool, which checks your system and makes sure that all your device drivers are compatible and up to date.

Troubleshooting RealTek Driver Problems for Windows XP

March 16th, 2011 No comments

One of the best things about personal computers is that they can act as an all-in-one entertainment media center, be it for reading the latest books and magazines, watching movies and television, or listening to the most recently released songs. Being able to do this of course, means you need to have all of the necessary hardware in working order.

If you’re one of millions of PC users still running Windows XP, then you know just how hard this task is, as more and more hardware and peripherals manufacturers release products that don’t readily support this old and reliable workhorse operating system. This is particularly apparent with audio cards manufactured by RealTek. Fortunately, this doesn’t necessarily you need to switch operating systems just yet.

A Question of Drivers

The main issue that prevents RealTek’s newer sound cards from working properly with Windows XP has to do with drivers, or the software that manages the interface between any piece of hardware and the installed operating system. Some hardware falls under the classification of ‘Plug and Play’ which means the required drivers are already preloaded into an operating system, with no need for installing any additional software. Some pieces of hardware, such as Realtek’s sound cards, need a driver in order to function properly. The problem seems to be in finding the correct drivers that work with Windows XP.

Finding and Updating Your Drivers

Whether you the sound card you have come integrated with the motherboard or was bought separately, it normally comes with a CD containing the driver. If you have run the CD and restarted the computer without results, there are some steps you can take to rectify the situation. The first thing you need to do is to make sure that this driver is installed on your computer.

To check if it’s installed go to the Control Panel and select Add/Remove Programs. Look for “RealTek HD Audio Driver” on the list of programs. If it is there but the sound card still doesn’t seem to work, then it might not have installed correctly. Select this program on the list and uninstall it. Then try reinstalling the driver and restarting your computer. If after all this your soundcard still doesn’t work, you might have to locate the appropriate driver for your sound card at this website. If you’re not sure exactly how to update your drivers, the provided driver should have a function that allows it to be done automatically.

Updating Windows XP

If none of this seems to work, then the problem could lie in Windows XP itself. Some of the latest hardware being released requires certain Service Packs and updates to be installed. Fortunately, this can be done quite easily by accessing Microsoft’s Windows XP update page. Once the updates are installed, try uninstalling and reinstalling and then updating your drivers again. If this still doesn’t work, then there’s the possibility that the hardware itself might be defective.

You can check the state of your installed hardware by accessing the Device Manager, which can be done by right clicking on the My Computer icon, selecting Properties, clicking on the Hardware tab, and selecting Device Manager. Locate your sound card on the list of devices and see what diagnosis your computer has made about the device.

With a few troubleshooting steps, you can fix your Realtek driver problem in no time.