Posts Tagged ‘driver issues’

Resolving HP Printer Driver Problems for Windows XP

March 23rd, 2011 No comments

If you’re a long time user of Windows XP and you don’t want to upgrade to the newer versions of Microsoft’s operating system, then you can take comfort in the fact that you’re not alone. A whopping 44% of all PCs accessing the internet still run this venerable OS today. As reliable as it is, Windows XP is indeed starting to show its age, especially in the realm of compatibility with the latest hardware, be they sound cards, CD or DVD drives, or even printers.

This has become especially apparent for some Windows XP users who may be having trouble getting the newest printers from HP to work with their PCs. If you’re one such user, then you need not replace your printer or operating system just yet. Here are a few things you can try to resolve your HP printer driver issues.

Updating Windows

Because of its continued popularity, Microsoft still provides support for Windows XP in the form of updates. These generally improve security and functionality and also help keep the operating system compatible with the latest devices by expanding the number of installed hardware drivers in the system. Consequently some of the newest devices, HP printers included, will require that certain updates be installed. You can check for updates for your copy of Windows XP here. If you haven’t bought your HP printer yet and want to know for certain if Windows XP supports it, check out the Windows Catalog of supported hardware components here.

Finding the Right Driver

Drivers and proprietary software for different operating systems are included with any HP printer you purchase. This is no different for Windows XP. Instructions for how to install the driver and printer should be clearly stated. However, there are times when the provided driver might not seem to function properly.

The first thing you should do is to check if it installed properly in the first place.You can do this in two ways. First, you can access the Control Panel and select the Add/Remove Programs function and check if the driver software is listed there. If it is and the printer still refuses to work, try uninstalling the driver and then reinstalling it again.

Another method is to access the Device Manager by right-clicking on the My Computer Icon, selecting Properties, and the clicking the Hardware tab. Click the Device Manager button in this window to reveal all the devices detected by your system. When connected and turned on, your printer should be on the list, along with a diagnostic status from the system, telling you if it is in working order or not. If the driver is missing or improperly installed, it will display a message saying that no drivers could be found for the printer.

If you think that the drivers packaged with your printer are not functioning or outdated, then you could try downloading an updated version from HP’s website here, as well as updates for printer firmware that could increase your device’s efficiency and extend its lifetime.


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Troubleshooting CD/DVD Driver Problems for Windows XP

March 10th, 2011 1 comment

Windows XP is one of the most beloved operating systems ever released, still holding on to a significant chunk of the operating system market even after the release of two successors, Windows Vista and Windows 7. However, the old reliable workhorse is beginning to show its age, being unable to run some of the latest games and applications, as well as being left behind in the realm of hardware compatibility.

This is particularly apparent when it comes to the latest CD and DVD drives. Back then, all you had to do was install the hardware onto your PC and your operating system would automatically detect and install the device. This is because Windows XP comes pre-loaded with drivers for such devices, and is able to select the right one for a certain piece of hardware without prompting.

However, as new types and versions of these drives come out, Windows XP’s driver database hasn’t been able to keep up, which is why some people have run into problems getting the operating system to recognize when a new one has been installed. Fortunately, you don’t have to throw out Windows XP just yet.

Here are a few things you can do to get your new CD or DVD drive working:

Update To The Latest Service Pack

First of all, try updating your version of Windows XP, checking to see if it has the latest Service Packs and official updates installed. These patches usually come with new drivers for all sorts of devices in order to keep the OS up to date with the latest hardware on the market. If you’re sporting the latest version of Windows XP and still can’t get your drive detected, then you’ll have to follow a few extra steps.

Check The Device Manager

The first thing to do is to verify if the drive is correctly installed onto your system. If you aren’t certain if the drive is installed properly, then you can look it up on the device manager. To access it, simply click Start, right-click on the My Computer icon, and then click on Properties. Once the Properties dialog is on-screen, click the Hardware tab, and then click the Device Manager button. Look for your drive on the list of installed devices on your computer. If it’s on the list, it should provide a short description of its status, whether it’s in working order, lacks a driver, or is malfunctioning.

Verify That The Drive Is Compatible

The next thing on your to do list is to determine whether or not the drive you have is on Windows XP’s Hardware compatibility list. This list is constantly updated, and can be found at this website. If the drive that you have is on the list, you should be able to download the appropriate driver from that very website. If your brand new drive isn’t on the list yet, then try contacting its manufacturer. They should provide a driver that allows you to use it with Windows XP. If the drive still doesn’t work after getting the appropriate driver from either Windows or the manufacturer, you might want to double-check if the drive itself still works. That way, you might still be able to get a refund or replacement for the device.


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