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Using Your Logitech Webcam With Your Windows XP Computer

February 13th, 2014 No comments

Picking up a quality webcam opens up your opportunities for contacting family members across the globe or making new friends online. Using a brand name product from Logitech means you won’t be struggling to get a good picture out of a generic device from China. If you are looking forward to jumping on Skype for free video chatting, you need to get that webcam working on your Windows XP computer first. Creating a series of Youtube videos or vlogs is impossible until you have compatible drivers. All of the Logitech webcams plug in the USB port, but they each need a different type of driver file to work properly.

 

 

Check For The Model Number

As with every other device you might want to connect to your hard working computer, it is best to start your quest for driver files with an inspection of the webcam. Finding the exact model number on your Logitech device makes it much easier to narrow down what you have and which drivers you need for it. It could be anywhere from 8 to 16 digits, and most contain both letters and numbers. Try looking for the number on:

    • The clip or suction cup that anchors the webcam to your monitor or desk.
    • The back of the webcam body.
    • A plastic label wrapped around the cord.

Check The Pictures

Sometimes you just can’t find the original model number on the webcam you want to use. Logitech didn’t always make it easy to spot these digits on older models, so the devices most likely to work with XP computers are also the least likely to have an easy identifier. Visiting the manufacturer’s support page gives you a chance to compare your model with clear photos of each of the products offered for sale in the last few years. This is a less than ideal option because it’s easy to confuse similar looking models, but it is a last recourse for webcam owners that just can’t figure out what drivers they need.

Try A Driver Collection

If you locate the model number or match your webcam to the right photo, you can find the right Logitech support page and start searching for Windows XP devices. Don’t lose hope if there is no XP compatible drivers listed on that page. Since support for the operating system is being phased out by even Microsoft itself, all too many device manufacturers are removing or not making drivers for that OS anymore. This is especially likely for the newest webcams from Logitech. When XP drivers aren’t available from the website, try turning to a driver collection focused on XP instead. These automatic installation programs scan to check what device you have attached, then try to match it with a driver file from the collection. Check that you are downloading a software solution that includes drivers for Logitech. Sticking with a webcam specific download also increases your chances of finding the right file the first time. Don’t download one of these programs unless it is from a trustworthy source like XPDrivers.com.

Connecting The Device

        1. Start by locating the driver. Installing the file before the first time you attach the device ensures that it doesn’t accidentally get associated with the wrong drivers.
        2. Connect the device to the USB port. Wait for your computer to recognize it, and direct it to search for drivers automatically.
        3. If it can’t match the webcam and the files you have already installed, point the manual installation wizard to the relevant files where they are located on your hard drive.
        4. Attempt to start the webcam through the Scanners and Camera folder in the Control Panel. If it isn’t listed there, you may need to uninstall all of the files and hardware and start over with the correct files.

Of course, you may need more than just the driver files to use your Logitech webcam. These devices often rely on a software solution that goes above and beyond the simple drivers to keep transfers running smoothly when using high definition or specialty recording modes. Try to download a PDF version of the manual for your appliance before starting installation so you know exactly what you need in the end.

Installing Logitech Software

No matter what operating system you are running your computer, Logitech may require you to install software to access all of the features of your device. Most users will notice a definite improvement in picture quality after adding the right optional program. It’s unlikely that you will receive these software additions when using a driver collection installer to find XP compatible files. Most of the software required for webcams is compatible with multiple models, so it is a little easier to find these solutions without a long and drawn out search.

Troubleshooting Problems with Your Logitech Webcam

      • The device is not recognized by the computer – Double check the driver files you used. Uninstall the files and try again with a different set. Unplug the device if it is attached to a secondary USB port or extending hub and connect it directly to the computer via a primary port. Try a different USB port to rule out a dead connection.
      • The picture quality is lower than expected – Check driver compatibility. Install any recommended but optional software packages offered by Logitech for your model.
      • Can’t access a feature or recording option – Install the optional software to get access to anything not supported by the basic drivers.
      • Stuttering picture – Remove the webcam from a USB 1.0 or 3.0 port and plug it into a USB 2.0 port.
      • Camera is recognized but won’t respond – Test it with a different computer to rule out mechanical defects.
Categories: Cameras, Tips, USB Tags:

Six Tricks For Finding The Right Drivers The First Time

December 12th, 2013 No comments

Whether it is overzealous deleting or viruses that wipe out your driver files, the search for new ones is rarely a fun occasion. These types of issues always seem to pop up right in the middle of work that is already past the deadline. If you need to get your computer working again fast to get back to your school paper or end of the year sales report, try at least one of these six tricks to find genuine drivers as quickly as possible.

 

Auto Scanners

For fast discovery of specific issues, nothing works faster than an automatic driver scanner program. Some manufacturers of video cards and sound devices offer them to help you discover which model you have from their line up. Others scan your drivers against long lists of identification checks, such as the program offered by us here at XPDrivers. Computer users that are uncomfortable with the idea of hunting down driver files on their own should turn to a trusted source for scanning and automatic driver help.

 

Use Windows Update

In many cases, there is no need to download any extra software at all to solve your driver issues. Windows XP includes a program known as Windows Update that connects to the Internet to solve numerous problems with the operation system or drivers. If the device is supported by Microsoft, you may find an automatic download and installation completing that fixes your problem in just a few minutes. It is well worth a try, especially when the problem involves a system file like the hard drive driver or motherboard files.

 

ID Numbers For Manual Identification

Sometimes Windows Update and automatic driver scanners just don’t seem to work. Running them turns up nothing, while your device continues to malfunction and cause serious issues with the computer. Many systems spiral into an endless loop of restarts and crashes when driver files become corrupted or go missing. Opening the Device Manager and writing down two numbers from the malfunctioning device can aid you in your search when you can’t identify the manufacturer or model number on your own.

  • Start the Device Manager by clicking on the Start Menu. Click on the Run listing to the right of the menu.
  • In the text box, enter “mmc devmgmt.msc” without quotes. Click on the Run button.
  • Look for the device that is listed as unknown or generic. This device may be listed as reporting errors or properly installed.
  • Right click on the listing and select Properties. Look for two pieces of information on the window that pops up. Record the four characters after the headings VEN_XXXX and DEV_XXXX. Go to Google and find a hardware ID database, then enter these two values into the search engine to discover the details of your mystery device.
  • Head to the manufacturer listed on the database. They should provide drivers for your device through their Support or Downloads pages.
  • Consider searching Google for the details of the driver if you can’t find a current website for the manufacturer.

Try A Collection

Sometimes you just need to overwhelm the problem with plenty of options. Loading a collection of the most common device drivers onto a flash drive or CD will give you a good chance at solving your dilemma. Pick a set based on the type of hardware you are having trouble with. You need to get lucky and match your device to one or more of the driver files included in the collection. If the right ones aren’t available, the software may attempt to connect to the Internet to access a larger database and give you a shot at finding rarer files.

 

Circumventing Crashes

Serious driver problems leave your computer stuck restarting itself over and over again. This hijacks your system and makes it impossible to access your files or complete important tasks. You can’t even work on replacing the offending drivers until you can break the loop. Try starting in Safe Mode to restore control over the system until the new files can be loaded.

  • Restart your computer through the Power options in the Start Menu. Press the F8 button on your computer as the system boots up to bring up the boot menu. Use your keyboard arrows to choose “Safe Mode with Networking”, unless your problem is related to a network device.
  • Let the system boot up in Safe Mode. Access your Device Manager and attempt to install new drivers if the computer manages to stay on without restarting once again.

Checking Compatibility

It is crucial to verify you are downloading or installing the right version of driver files before proceeding with the process. Using releases designed for another Windows OS or a completely different system altogether could further lock up the system. The file name will often contain a clue to the release version or intended platform. You may also have access to a wide variety of driver files due to using a collection or an executable for all systems. When in doubt, get a new version from the most trustworthy source you can find rather than install a model that might be incorrect.

 

Bonus Tip: Don’t Forget To Restart

Many driver issues seem impossible to solve because the computer user working on it simply forgets to restart the system after each attempt to resolve hardware errors. When you install a new driver or roll back to a previous version, restart the computer to let the registry update. Wait to check the Device Manager for further signs of trouble until the system boots up again. This also gives you a quick chance at accessing Safe Mode if your attempts to fix the problem lead to crashes or hang ups. Most scanners and installers also recommend restarting after the services run.

Categories: Driver Tools, Tips, XP Drivers Tags:

Four Options For Getting The Network Drivers You Need

December 9th, 2013 No comments

Starting up an older computer you find hiding at the back of a closet is quite exciting, but it can also leave you feeling frustrated. A Windows XP computer without the appropriate drivers can’t connect to the Internet. Ethernet ports are unlikely to respond if the system relies on a controller for the service, while the same is true for on-board wireless cards or even old-fashioned modems. Most users turn to the Internet to hunt down the drivers they need. If you are stuck with a computer that can’t access the web due to a missing network driver, try one of these four tricks for getting back into the loop.

 

Using Another Computer

Accessing another computer that you have downloading privileges on is the easiest and fastest way to solve your driver problems. This could be a friend’s laptop, a work computer without limited access, or another PC in the home. The computer you use to download the drivers doesn’t necessarily need to use the Windows XP system. You can use a Windows 7 or 8 device, even a tablet if it has built-in or flash storage, to retrieve the files and transfer them to the older system in need of help.Just be sure you know where you are downloading the driver files so you can find them for the transfer. Remember to download network driver files appropriate to the Windows XP computer and not the ones recommended for the system you are borrowing for the download.

Once you have your driver files ready to go, use a transfer medium to get them on the disconnect computer. A USB flash drive is the best option for most users because it is simple and works with systems of all kinds. Driver files are rarely larger than a few megabytes, so a one gigabyte drive will hold hundreds of files. A blank CD also works, but it is a waste of space to burn an entire disc just for one small network driver. Double-male USB cables are available to create a continuous link between two systems for file transfer without the internet or a local network. However, many users report problems with these cables when the two computers have different operating systems.

 

Try The Boot CD

It’s not always possible to borrow another computer for the recovery work. Hunting down a copy of the original boot CD for the system may give you a chance to load crucial system drivers like the network support files. Take care not to accidentally reinstall your operating system when using a boot CD. Navigate to options for restoring or repairing drivers and consider making a backup of your files before trying this method. Boot CDs are far less likely to contain the files you need than a system recovery disc, so look for that kind of support software first in the original paperwork provided by the manufacturer. This method will only work for hardware that came with the system – later additions require their own installation CDs.

You may be able to prevent the loss of network driver files by making your own boot CD with your driver files before doing a fresh install to deal with a virus or other problem. Selective backup of your network files aids the recovery process when you won’t have access to the Internet. Using a program to build install packages from your drivers or collecting the download files before going offline ensures you can save the files for both original and aftermarket hardware at the same time. Don’t wipe your hard drives until you have a plan for restoring the drivers after the system is recovered.

 

Invest In New Equipment

Working with outdated network cards or wi-fi adapters makes it even harder to get the driver files you need when you can’t get online. Ordering a new piece of equipment means you get a fresh driver installation. However, you will need to verify that any PCI cards or USB devices include drivers compatible with Windows XP. Many newer models only support Windows 7 and up. Plug and play devices designed to work with generic drivers give you the highest chance of success without further installation or download issues.

 

Contact Customer Support

Finally, don’t forget to contact the customer support line of the manufacturer of both the computer itself and the network device. If you are struggling to locate older drivers for a Linksys wireless card, a few minutes on the phone could mean an installation CD is on its way to you. Some manufacturers will happily provide these discs for free or a small fee to cover shipping. It is often possible to locate drivers that are no longer available for download by getting in contact with customer support. Get in touch with your IT administrator if you are experiencing these kinds of problems with a piece of leased or company loaned equipment – they can get direct resources from the manufacturer to solve the issue.

Waiting for a disc from the support team will still take much longer than buying a new device locally or using a friend’s computer. The support line may also be automated and offer no help with drivers, advising you to visit the website instead. In these cases, you will need to choose another option.

 

A Quick Guide To Determining Which Drivers You Need

Opening the Device Manager is the fastest way to find out if your computer needs new network drivers.

  • Navigate to the Desktop on your Windows XP computer. Right click the My Computer icon found there, and select the Properties option. Select the Hardware tab at the top, towards the right.
  • Click on the Device Manager button at the top. Let the list of hardware load, then look for any immediate caution signs in the form of yellow warning icons. Look for the Network Adapters heading and click on the plus sign next to it to see all of the devices installed on the computer.
  • If you are only finding generic listings for your Ethernet or wireless devices, you may need to consult your owner’s manual or call customer service to find out what the computer contains.
Categories: Hardware, Modems, Network, Tips, XP Drivers Tags:

Getting To Know The Device Manager

December 5th, 2013 No comments

Control The Device Manager

Taking charge of your computer requires you to get familiar with the tools provided by your system. Windows XP gives users a chance to manage their hardware and the driver files needed for it through the Device Manager. While this is far from the only tool used for driver troubleshooting, it is the most powerful one for basic tasks and beginners. Try finding the device manager and learning about it before you need to make a change to the system because of an error or an unresponsive device.

 

 

Accessing The Device Manager

Finding the program itself can require a few different methods. Use the one you are most comfortable with. If you have never used the Run function or the command line, start with the Start Menu route.

Start Menu Access

  1. Hit the Start Menu button found in the lower left corner. Once it is open, click the Control Panel listing and look for the System icon In the folder that opens.
  2. Select the Hardware tab at the top. You will see a button labeled Device Manager at the bottom of the screen.
  3. Click that button and you will be ready to explore the program.

Use The Desktop

  1. Try the desktop access option for a quick and reliable way to get into the Device Manager. Open the desktop and find the My Computer icon. All XP systems should feature this icon on the screen. Right-click on the icon and select the System options.
  2. Click on the Hardware tab, then click on the familiar Device Manager button at the bottom.

Run The Program

  1. Direct run commands will also work. Open the Start Menu through the colorful icon, then click on Run at the bottom.
  2. Type “devmgmt.msc” into the box that pops up. Click on the OK button and watch as the Manager window suddenly appears.

Discovering Driver Problems

It only takes a few clicks and a little looking to discover problems with outdated drivers or damaged files. Once the Device Manager is open, the program will scan your computer and its hardware. Any problems that are discovered will lead to a bright yellow caution icon next to any listings reporting problems. It could mean that the hardware itself is damaged, or that the files that help the devices communicate with the peripherals and other devices. You may need to expand the various categories listed for the equipment to see all of the errors listed.

 

How To Learn More About The Drivers You Are Using

Creating a more stable computer environment requires regular updates to your driver files. Checking the age and looking for updates is simple when you’re using the Device Manager. Double-clicking on any particular device listing brings up a menu that shows the age of each driver you have installed on the system. Any drivers that are older than a year or two likely needs an update if they are still available from the manufacturer. You can try the Update Drivers button to see if Microsoft Update has a file for you. However, don’t assume that you don’t need an update just because no drivers are automatically found. You still need to check with the company to make sure there aren’t any newer files.

 

Ten Times To Open The Device Manager

  1. Blue Screen – If your computer suddenly shuts down and displays a blue screen error, you may have a driver or system file problem. Check for errors and consider running a program to scan for hardware failures.
  2. Freezing – Missing files can lead to a lock up that requires restarting to solve.
  3. Adding Devices – After you add a new device to your Windows XP computer, you should double check that the installation proceeded properly before using it.
  4. Error Codes – Pop ups may warn you about Device Error 1, 19, 24, or 3. These common error codes mean that a visit to the Device Manager is in order.
  5. Game Issues – When your favorite games starts having graphics or sound problems, update your video card drivers immediately to see if that is a quick fix.
  6. Device Won’t Restart – Many computers go into sleep mode or hibernate when not in active use. Returning from this mode should restore access to your devices. When this fails to happen, you can adjust the settings in the Manager to put an end to this problem.
  7. Rolling Back – If a driver update starts causing problems, you can always roll back to a previous version with just a click of a button.
  8. Removing Drivers – In rare cases it is necessary to remove drivers manually through this System tool before you make a clean install of a new download.
  9. Disable It – Put an end to broken devices and the havoc they wreak on the system by disabling them in the Device window.
  10. Check System Performance – The Device Manager offers a lot more than just control over the drivers. Check out the other tabs to view how your hardware is affecting your system response and discover details about your computer.

Dangers of the Device Manager

This screen is quite powerful and full of tools, so don’t use it unless you are following trustworthy instructions. Users that don’t feel comfortable working with this screen can choose automated programs that scan for driver problems and install replacements. Avoid uninstalling drivers or components that you aren’t familiar with. Even if you think it’s safe to remove a listing because it’s outdated, you never know what the changes may affect with certain programs or devices. It is especially important to watch out in the other tabs of the Manager that can disable start up programs and certain system components.

 

A few minutes of scanning and examination can make you quite familiar with the Device Manager. Stick to how to instructions for dealing with specific issues and automatic scans until you know how to use each feature of the program. This tool is indispensable when a driver problem does start interrupting your ability to use your computer.

5 Essential Tips to Fix Computer Driver Problems

November 8th, 2013 No comments

Drivers are a special type of software that is vital to the performance of your computer. Driver software is what lets your hardware — the monitor, mouse, keyboard, printer, USB devices, and anything else that connects to a tower or laptop — communicate with the operating system and any applications that use the hardware.

When you have driver issues, things just don’t work right. Driver problems are a common issue for many external devices. Fortunately, you can troubleshoot your drivers and repair most problems yourself. These five essential tips will help you diagnose and fix driver issues with your computer.

1. Restart your computer

This is the most basic driver fix, and it’s especially useful when you’re connecting a new USB device (read more about USB devices) or another piece of hardware to your computer.

If you’ve just plugged in a device, and seen a message that says your Windows drivers were successfully installed but the device still isn’t working, restart your computer and try to use the device again when it comes back on. Computer restarts are often a necessary step to finalize the installation of drivers.

2. Uninstall and reinstall the device

If you have a device that just isn’t working, it may be a driver problem … and you may be able to fix it with an uninstall/reinstall. This is a common issue with printer drivers and other USB devices. (Click to learn more about printer drivers here.)

Here’s how to do it:

  • Disconnect the device from your computer.
  • For Windows, open the device manager (Start > Control Panel > Security > Device Manager).
  • Find the device on the list, right click, and select Uninstall.
  • Reconnect the device to have Windows automatically reinstall the drivers.

3. Update drivers from the manufacturer’s website

Sometimes drivers don’t work right because they haven’t been updated to work with the latest version of your operating system. There are a few ways you can get updates from the device manufacturer:

  • Find the manufacturer’s website and look for driver downloads. You’ll need to know device information like the model number and version to make sure you download the right drivers.
  • If your device came with an installation disc, run the disc on your PC and find the driver files (many installation discs have Autorun capacity that will automatically install driver software, or prompt you to install it).
  • Follow the steps above to open the device manager, right-click on the device, and select Update driver. This will sometimes bring you to the manufacturer’s website, or have Windows search the Internet for the right driver.

4. Use a driver update tool

If you don’t know enough about your device to be able to find the manufacturer or choose the right drivers for your model, or you’re not comfortable taking a chance on installing the wrong drivers, you can use an automated tool to find and install driver software.

Some of these tools will find drivers for specific devices. Others will scan your computer and check all your drivers for missing or out-of-date software, and update accordingly. XP Drivers lets you search the most current drivers by device or manufacturer, and also provides a free Driver Scan tool that updates all your drivers at once.

5. Perform a driver rollback

If you have a hardware device that used to work, but doesn’t any more for some reason — and none of the other solutions have fixed the problem — you may be able to roll back the driver software to the point where it was working correctly.

To roll back a driver:

  • Open the device manager as directed above.
  • Find the device in the list, right-click, and select Properties.
  • In the Properties window, click the Driver tab.
  • Click on the Roll Back Driver button.
  • In the popup window that asks, “Are you sure that you would like to roll back to the previously installed driver software?”, click Yes.

These essential tips will help you fix just about any driver problem you’re having with your desktop or laptop computer.

Categories: Tips Tags: