The Code 31 is a Device Manager error code and displayed in the following way:
‘This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)’
If this happens on your computer and you want to learn more of its details, you can check the information out in the Device Status area by clicking on the device’s properties option. Do keep in mind that this is an error that is specifically for the Device Manager and if it shows elsewhere in Windows, there is the possibility that it is a system error code which you cannot troubleshoot as one of the issues of the Device Manager.
What causes Code 31 error?
There are many reasons why a Code 31 error message is generated your computer and when this happens, Windows is prevented from loading the needed driver for the hardware device that you are trying to access. The good thing is, you can easily troubleshoot Code 31 error, regardless of what the root cause is.
Troubleshooting Code 31 Error
1. One of the first things that you would do when troubleshooting a Code 31 Error would be to restart your computer. This is because there is the possibility that the Code 31 error is caused by a temporary issue with the Device Manager, which can be easily resolved by rebooting your computer.
2. If you have recently installed a new device or changed settings in the Device Manager, then there is a possibility that these have caused the Code 31 Error message to be displayed by your computer. if this is the cause for the Code 31 error, all you need to do is revert back to the original settings and restart your computer. If this doesn’t solve the issue, try the following:
- Roll back the driver to the most recent version before updating it
- Remove or reconfigure the device you have recently installed
- Use system restore to undo all changes that you made in the Device Manager